Fraud Red Team FAQs
How is this different from penetration testing?
They test different layers. Penetration testing finds technical vulnerabilities in your networks and applications: the known attack surface. Fraud Red Team attacks your fraud controls: the policies, procedures, people, and decision logic that determine whether a fraudster can open an account, take over an account, or move money. Fraudsters rarely mount expensive technical attacks when they can game the seams between controls instead. Those seams are exactly what a pen test is not scoped to find. The two disciplines are complementary, and most clients run both.
Do you use real accounts and real money?
Yes, under a controlled authorization framework agreed with your fraud, legal, and risk teams before execution. Testing fraud controls outside production produces results that do not hold in production, because thresholds, models, and human decisions all behave differently under real conditions. The accounts are funded and controlled by us.
Will this affect real customers?
No. Scope, accounts, and transaction paths are defined and monitored so that no genuine customer is affected. Rules of engagement, kill criteria, and escalation paths are established before any execution begins.
Can you test our call center without our agents knowing?
Yes. Blind testing of contact center authentication and procedure adherence is one of the highest-yield parts of the program, and often where the largest gaps are found. Whether your team is informed or blind is a scoping decision based on whether you are validating controls or validating response.
Does this support regulatory expectations?
Fraud Red Team provides independent, evidence-based validation of fraud control effectiveness that supports examiner and audit inquiries into control testing and fraud risk management. Findings are written to be presentable to regulators and audit committees.